Getting started
Core concepts
Workspace, project, knowledge base, conversation, agent and credit — the six words you meet on every screen.
| Concept | What it is | Where |
|---|---|---|
| Workspace | The tenant boundary: members, documents, credits, plan. You are invited into a workspace, not into a project. | Switcher at the top of the sidebar |
| Project | Groups conversations and spend inside a workspace; can pin its own chat model. Knowledge bases do not belong to a project — they are workspace-wide. | Projects |
| Knowledge base | A set of documents, chunked and indexed, pinned to one embedding model. Answers are grounded in it. | Knowledge |
| Document | A file you upload. It is split into chunks — token-sized passages — and a chunk is what gets searched and cited. | Knowledge base detail |
| Conversation | A thread of questions and answers in Chat, tied to an optional knowledge base, project and model. | Chat |
| Agent | A brief + model + tools, with versions. Runs manually, on a schedule, from a webhook, through the API or from an embedded chat. | Agents |
| Credit | The billing unit. 1 credit = 1 input token of the baseline model. Every answer, every indexing pass and every agent run spends credits. | Top bar, Billing |
The data flow, in one line
Upload a file → Ragenta chunks and embeds it → chunks live in the knowledge base → your question
is searched against them → the model writes an answer from the chunks it found → every chunk it
used becomes a [[n]] citation.